Business Process Expert (m/f/d)
Responsibilities
- Acting as first level support for issues reported by the business
- Proactively identifying potential issues in the execution of business processes related to master data
- Support the business with crucial mass changes
- Resolving data related issues
- Following up on the resolution of Incidents (e.g. keeping the customer informed)
- Participate in projects and integrations (e.g. integration of new acquisitions etc.) and support the required system and data integration activities
Profile
- Bachelor or Master Degree in Business Administration, Industrial Engineering or Business Informatics and first working experience in Master Data Management / Governance, IT, Supply Chain
- Experience in a similar role (no graduates with zero experience outside of their time of studies)
- Business Process Management / Master Data Management skills: Work in close collaboration with internal IT functions and service providers to implement, test changes, enhancements, provide user training related to system changes and work in close collaboration with other functions within Roche to manage the dependencies between systems, processes and system
- Excellent analytical and problem solving skill and analyze issues and support root cause analysis as well as issue resolution
- Knowledge in Project Management and SAP experience
Benefits
- 30 days leave per year
- A highly motivated team and an open way of communication
- Continuous support during the assignment
About Hays
With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.
Staffing process for a permanent or temporary position
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We will review your application documents and carry out a detailed analysis of your professional qualification.
Contact at Hays
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