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IT Project Manager (CRM) (m/f/d)
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Responsibilities
- The planning, implementation and successful execution of projects in the digital field
- Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders and project sponsors
- Develop detailed project plans, schedules, and resource allocation plans to guide project execution and monitor progress
- Coordinate project activities, tasks, and dependencies across cross-functional teams, ensuring alignment with project goals and priorities
- Manage project budgets, track expenses, and report on financial performance to stakeholders, identifying variances and implementing corrective actions as needed
- Identify project risks, issues, and dependencies, and develop mitigation strategies to minimize their impact on project outcomes
- Communicate project status, updates, and milestones to stakeholders through regular meetings, reports, and presentations
Profile
- Proven experience in IT PMO, project management, or related roles
- In-depth knowledge of customer relationship management (CRM)
- Proven experience with ServiceNow implementation, transformation or consolidation projects
- Proficiency in portfolio management tools and software, such as Microsoft Project, Jira, or similar platforms
- Worked in a fast-paced Retail environment
- Experience working with global teams
- Proven experience using MS Excel and other tools to structure analysis and MS PowerPoint and others to present complex findings
Benefits
- Remote work possible
- Option to extend
- Start as soon as possible
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
+41 44 225 50 00© Copyright Hays plc, . Das Wort HAYS, die H-Symbole, „Hays Working for your tomorrow" und „Powering the world of work" sowie damit verbundene Logos und Illustrationen sind eingetragene Markenzeichen der Hays PLC. Die H-Symbole sind Originaldesigns, die in vielen Ländern geschützt sind. Alle Rechte vorbehalten.