Frequently asked questions

What do your candidate services cost?

Our service is free of charge for all candidates.

What does Hays do?

Hays is the leading global recruitment group for highly qualified specialists and executive managers in the private and public sectors. In addition to the placement of experts in temporary assignments, permanent positions and projects, our service portfolio also includes statements of work, IT Services & Solutions, intelligent Workforce Management as well as Executive services.

Who are Hays' customers?

Our customers are renowned companies from all industries.
You can find some of our customers in the reference list.

How many Hays locations are there?

We currently have 24 locations in Germany and are represented at 252 locations in 33 countries worldwide.
Click here for an overview of our locations.

In what sectors is Hays active?

Hays offers specialised recruitment services for all business sectors.
You will find a detailed list of industries under "Industry expertise".

What types of employment does Hays offer?

Hays offers a wide range of possibilities – for customers and business partners:

• Contracting positions: This is a freelance employment relationship. Freelancers enter into a project contract with Hays and then, on behalf of Hays, work for our customers on short-term project assignments.
• Permanent positions: We place candidates in permanent positions with our customers.
• Temporary positions: We temporarily place specialists, who are permanently employed by us, with our customers.

Does Hays also place candidates abroad?

Yes, Hays places candidates worldwide and we are well networked with our international colleagues.

How quickly does Hays react to customer requests?

Depending on the complexity of the request, the customer will receive a suitable candidate CV either on the day of the request or the next working day. Furthermore, we keep our customers fully up-to-date on all developments regarding their requests throughout the full life cycle of the recruitment process.

If you need assistance, please send an e-mail to service@hays.de.

Why should I work with a recruitment agency like Hays?

As a recruitment agency, we fill vacant positions with the right experts. You search for the best candidates. We will find them for you.

Here you can find the benefits for candidates and freelancers.
Here you can find the benefits for companies.

What are your core competencies?

Hays recruits highly-qualified specialists, either as freelancers or temps for short-term projects, or as permanent staff in the following categories:

• Construction & Property (plant construction / process engineering, supply engineering / building services, construction coordination, facility management, asset management)
• Education & Teacher recruitment - Teaching profession
• Engineering (all skill sets currently available on the market)
• Finance (accounting, balance sheet, tax and auditing, controlling, planning, M&A, specialist consulting for the banking industry)
• Healthcare (physicians in permanent employment and freelance fee-based physicians for all common indications in hospitals and clinics)
• Information Technology(all skill sets currently available on the market)
• Legal (in-house, large international firms, specialised boutique practices, industrial firms and banks)
• Life Sciences (all phases of clinical research, regulatory matters)
• Procurement - Purchasing
• Retail (sales, expansion, logistics, purchasing, administration)
• Sales & Marketing (engineering sales, IT sales, marketing)

What other services does Hays offer?

• Compliant Sourcing
• Digital Consulting
• IT Services & Solutions
• Statements of work
• Workforce Management
• Free career services for candidates

Do you have customer or candidate testimonials?

You can find testimonials from candidates or customers on the page "Experiences with Hays".

I have lost my login details and can no longer log in. What can I do?

If you have lost your login details, you can request new ones by entering your e-mail address here. If you have any further questions, please contact login@hays.de.

How can I request a new password?

You can request a new password by entering your e-mail address here. If you have any further questions, please contact login@hays.de.

I have not received the email to reset my password. What can I do?

This is because you do not yet have an account with Hays. Please register here. If you have any further questions, please contact login@hays.de.

Why can't I log in?

This can have various causes. causes. The most common cause is that you have not yet confirmed your account. Please register again on this page. If you have any further questions, please contact login@hays.de.

Why is my password not accepted during registration?

Then the password does not comply with our guidelines. Either it contains special characters or it is too long or too short.

What are the benefits of a registration?

By registering, you get access to many features that will simplify your job search. For example, you can access and manage your list of saved jobs from all your devices. You can create job alerts and apply for jobs more quickly and easily since your details are automatically pre-filled in our application form.

How can I register?

Registering only takes two minutes. After completing the registration form, you will receive an e-mail with a verification link. Once you have clicked on this link to confirm your data and finish creating your account, you will be able to log in.

Register now.

Wie kann ich mein Profil löschen?

Ihr Profil können Sie hier löschen (Login erforderlich). Scrollen Sie nach ganz unten und klicken Sie dann auf „Meinen Web-Account löschen“. Sollten Sie Hilfe benötigen, schreiben Sie uns bitte eine E-Mail an service@hays.de.

I want to upload my invoice, but I don't see my project.

In this case, there is a technical problem. Please contact our support team at service@hays.de.

Why can't I manage my employees?

In this case, there is a technical problem. Please contact our support team at service@hays.de.

Why can't I upload invoices from myself or my employees?

In this case, there is a technical problem. Please contact our support team at service@hays.de.

Where can I upload my profile or CV?

You can upload your profile or CV here.

Where can I change my availability date?

You can update your availability date here.

What documents do I need to include in my application?

Hays strives to offer you a position matching your professional focus as soon as possible. To be able to make a pre-selection, we need a profile or CV from you that is as detailed as possible. Of course, this does not create any obligations for you. Your data will only be passed on to third parties with your consent.

Why can't I upload my documents?

Either the file is not in the correct format (we accept all common MS Office formats) or it has not been categorised.

How do I know if Hays has received my application?

After submitting your application, you will receive an automatic confirmation of receipt to the e-mail address stated in your application.

Where can I check the status of my application?

Currently we do not offer an online application status.

If you have any questions about your current application(s), please contact us at service@hays.de.

Who can I contact if I have questions about my application?

We will be happy to answer your questions. The easiest way to get in touch with us is via the chat function on our FAQ page. A member of our Hays team will respond promptly to help you with your enquiry.

Can I apply for several positions at the same time?

Yes, it is possible to apply for several positions at the same time. In order to do so, simply select up to ten positions on your list of saved jobs, then click on “Apply now”.

I have not found a suitable project or job on your website. Can I still submit an application?

The offers you see on our website represent only a portion of the total number of jobs we have on offer. Because of the close contacts we maintain with our customers, job vacancies often arise at very short notice. Many of these customer enquiries are extremely time critical, and so it is not possible to post these projects and positions on our homepage.

This makes it all the more important that we are always aware of your availability and have an up-to-date copy of your CV. Therefore, it is always advisable to be proactive and apply with Hays.

What happens once Hays has received my CV?

Once we have received your CV, a member of our team will promptly contact you so that either a telephone or personal interview can be arranged with you. Following your interview, we will carry out a detailed comparison of your skills with our list of currently available positions. When we find a match, we will present the relevant position to you. If you are then in agreement, we will introduce you to our customer based on the information you submitted to us.

Should both you and the customer express a mutual interest, we will arrange a telephone or personal interview between the two of you. If you both then decide you would like to work together, a contract is then concluded between you and Hays for freelance work or between the you and the customer for permanent positions.

For more information on our staffing process for candidates and for freelancers, click here.

What do I have to consider when applying?

You will find the most important information and tips for your application in our Career Centre. If your application via Hays contains special requirements, your contact person at Hays will inform you about them.

Can I apply for several positions at the same time?

Yes, it is possible to apply for several positions at the same time. In order to do so, simply select up to ten positions on your list of saved jobs, then click on “Apply now”.

Why do you require such a detailed qualifications profile / such detailed application information?

Hays wants to match you as quickly as possible with jobs that correspond to your areas of expertise. In order to carry out a preliminary selection of jobs for you, we need as much detail as possible about your previous experience. This does not mean, of course, that you are obliged in any way to accept any of the offers we make. Also, no information will be supplied to any third parties without first consulting with you.

Is it possible to see a list of my previous Hays applications?

Yes. An overview of your applications is available in the logged-in area (login required).

Where can I find more information about the advertised position?

All essential information can be found in the job description. If you need more detailed information, please feel free to contact us.

Will I incur any costs when being placed by Hays?

Our services are free of charge for candidates.

What happens after I have submitted my application?

Once we have received your application, we will promptly check if your profile matches the requirements of any of our customers.
In case of a match, we will contact you personally to plan the next steps of your application.

Further information on the staffing process can be found here.

How soon can I expect an invitatin to a job interview?

We have improved our internal processes in terms of response times over the years. We generally respond to enquiries within one to two working days. Accordingly, it is possible that you receive an invitation to a job interview shortly after submitting your application. The amount of time it takes until you are invited to a job interview particularly depends on the position, the job profile and the needs of our customers.

How can I best prepare for a job interview?

Our Career Centre provides you with tips and answers to all questions regarding the application process.

If there is anything specific you need to bring to or prepare for a job interview, you will be informed by your Hays contact person.

What happens if I find a job before Hays has placed me?

In this case, please inform your contact person at Hays so we can withdraw you from the ongoing selection processes. In this context, you can also let your contact person know if and when you will be available for new projects again.

Is it possible to filter my search?

Yes, our job search offer the following filter options:

• Type of employment
• Specialisation
• Sector
• Country

In addition, you can sort the results by:

• Distance
• Relevance
• Most recent offers
• Start date

How can I receive new job offers by e-mail? How do I create a job alert?

You can save your search at any time via the “activate job alerts” button in the job search area of our website. You will then regularly receive suitable job offers by e-mail.

What is temporary employment?

Specialists and executive managers working intemporary employment are employed with Hays on a permanent basis and assigned with our customers for a specific period of time.

What are the benefits of being permanently employed with Hays as part of temporary employment?

Here is an excerpt of our services for you as part of temporary employment:

• We introduce our employees to various renowned companies. Your benefits? A wealth of variety. You will have quick access to new and innovative positions and get to know different companies and industries.
• You can count on us: Hays stands for reliable payment, attractive annual salaries, full social security and continued payment of salaries during leave and in case of sickness.
• Partnership from beginning to end: we support our employees throughout all phases of their assignment with our customers.

What are the benefits of being placed in a project by Hays?

Here is an excerpt of our services for you as a freelancer looking for new projects:

• Long-term partnership for several projects
• A broad customer network
• Smooth and reliable processes
• Compliance and data protection
• Additional services

Is there a fixed location of assignment?

The specialists and executive managers placed by us perform their services in accordance with the project requirements, usually on site at the customer's premises. Irrespective of the location of assignment, we also offer remote support in coordination with the customer.

What sorts of projects can Hays offer me?

We take the greatest care to ensure that we fill every project with the right candidate. That means we only fill positions with candidates whose abilities and interests correspond to our customers' needs. By working with Hays you will have access to challenging project work with distinguished, major companies. At the same time, you minimise the hassle involved in finding new projects and limit your downtime between jobs.

Where do the actual contracting services take place?

Our Business Partners usually fulfil their assignments in accordance with the conditions of their respective contracts - in most cases at the customer site. However, we gladly offer - in consultation with the customer - remote support as well.

Currently I'm unable to take on any new work / I'm looking to make a career change in the more distant future. Can I still submit an application?

Because we are interested in promoting and maintaining long-term relationships with our candidates, you are welcome to submit an application even if you are not currently available. It would help us greatly if you could let us know approximately when you are either able to take on new assignments or are planning to make a change in careers. We normally anticipate a lead time of approximately six to eight weeks to fill projects and positions with new positions continuously coming up that need to be filled at some later point.

What are the benefits of being placed in a permanent position by Hays?

Here is an excerpt of our services for you as a specialist or executive manager looking for a new permanent position:

• We can find you your dream job that matches your skills and qualifications.
• Thanks to our customer network, you will have exclusive access to innovative positions. Click here to view our references.
• We collaborate exclusively with many companies and will support you throughout the entire application process.
• Our consultation and advice is free of charge and without obligation.
• We will provide you with quick and ongoing feedback as well as with tips for your application.

I am interested in an internal career at Hays. Who can I contact?

Please visit our website for internal applicants: www.hayscareer.net.

What is the difference between hays.de and hayscareer.net?

• hays.de: provides information as well as contact details and the possibility to apply for external positions
• hayscareer.net: provides information as well as contact details and the possibility to apply for internal positions at Hays

On which social media platforms can I find Hays?

• XING
• LinkedIn

How long will my data be stored?

If you are a representative of a customer or supplier company, we will store your personal data so we can provide services for you or receive services provided by you. This also allows us to provide you with information about our services that we consider to be of interest to you. If you have explicitly stated that you do not want your personal data to be stored, we will delete it from our systems unless we believe in good faith that we are required by law or any other regulation to retain it (e.g. due to a request from a tax authority or in connection with anticipated legal proceedings).

If you are a candidate in our talent pool and we have not had any relevant contact with you for two years, we will delete your personal data from our systems unless we believe in good faith that we are required by law or any other regulation to retain it (e.g. due to a request from a tax authority or in connection with anticipated legal proceedings).

Click here to view our privacy policy.

How can I request the deletion of my data?

If you want your data to be deleted, please contact us via e-mail to service@hays.de.

Who can access my data?

Your data will only be made available to persons who need it in order to provide services to you. Any access to your data by third parties will be in accordance with our privacy policy.

Click here to view our privacy policy.

How is my data protected?

We take all reasonable and appropriate measures to protect the personal data we hold against misuse, loss or unauthorised access. To this end, we have put in place a number of technical and organisational measures, including measures for dealing with any suspected data breaches.

If you suspect that your personal data has been misused, lost or accessed without authorisation, please let us know as quickly as possible via e-mail to en/privacy-policy@hays.de.

Who can I contact if I have questions about my data?

If you have any questions about your data, please contact us via e-mail to en/privacy-policy@hays.de.