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The complexity of an MSP made simple with us

Information about the customer
One of the leading German IT service companies

Industry: IT services
Number of employees: 3.000
Location: 28 in Germany

The introduction of the central Vendor Management System (VMS) 3 Story Software from Hays has optimised the procurement of external specialists, standardised processes and significantly increased the speed of recruitment.

Information about the customer
One of the leading German IT service companies

Industry: IT services
Location: 28 in Germany
Number of employees: 3,000

The introduction of the central Vendor Management System (VMS) 3 Story Software from Hays has optimised the procurement of external specialists, standardised processes and significantly increased the speed of recruitment.

Figures & facts about the collaboration

Key Facts

19+ participating companies at 28 locations throughout Germany

~ 50 completed projects per month

~ 20 managed supply companies
Challenge: 

As part of a managed service programme (MSP), the client company's aim was to consolidate the supplier companies and optimise their management. By standardising the processes, the focus is primarily on reducing the administrative burden on the specialist departments, which should lead to increased transparency. Another important aspect is risk minimisation, which is being achieved through the introduction of standardised compliance processes in the area of employee leasing.

Implementation and optimisation by Hays:

The central Vendor Management System (VMS) 3 Story Software was introduced in order to realise the IT service company's objectives. This centralised the procurement process and significantly increased the speed at which positions were filled. This has led to increased transparency in the processes and conditions, which enables the client company to plan its projects better. It receives valid information about:

Available skilled labour
The system provides a clear overview of the qualifications and availability of external talent, which facilitates targeted recruitment and shortens the response time to project requirements.
Costs
The transparent presentation of conditions enables more precise budget planning. Detailed information on hourly rates and additional costs helps to avoid unexpected expenses and optimise financial planning.
After just four months, a Managed Service Programme (MSP) was launched for external specialists in the area of employee leasing. Our service delivery team manages the day-to-day business and concerns of all parties involved, while Hays' VMS 3 Story software ensures transparency and automated processes.

Conclusion

The relationship of trust between the client company and Hays at all levels forms the ideal basis for constructive cooperation in day-to-day business and facilitates the integration of acquisitions into the Managed Service Programme (MSP). These synergies strengthen efficiency and the partnership on an ongoing basis, enabling the procurement process to be centralised and the speed of recruitment to be increased.

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