Ranked Leader in EMEA

• Last year, Hays was already the "Leader" in the RPO sector. Hays has further strengthened this leading position and is a "Leader" and "Star Performer" in the EMEA region as well as in the Asia-Pacific region. 
• In addition, Hays continues to be a "Leader" in CWM and MSP, as it was in 2021 and 2022
• For SOW and VMS, Hays was ranked as a Major Contender in 2023.

The Everest Group PEAK Matrix is produced annually and assesses the relative market success and overall performance of service providers. All companies are evaluated based on their market impact, value delivered, scope of services offered, vision, performance, innovation and investment, and track record.

Hays was benchmarked against 26 other companies in the EMEA region in RPO and was ranked as a "Leader" and "Star Performer".

Hays' strengths in RPO are primarily the expansion of its talent advisory service, its value-added solutions offering such as "Equity and Inclusion" and its well-distributed presence in the regions.

Everest Group selects the "Star Performers" based on relative annual improvement in the PEAK matrix. This means that Hays lives and breathes its own brand value and is constantly working on meaningful innovations that improve its service offering and add value to clients. Hays' placement in the RPO space is justified by leveraging expertise across industries and segments to expand its reach in key RPO markets.

Compared to 30 established CWM and MSP providers, Hays positioned itself as a "Leader".

"Continued investment in the technology ecosystem, development of people capabilities and strengthening of global presence to drive efficiencies have contributed to Hays' positioning as a leader" - Krishna Charan, Vice President, Everest Group 

Hays has delivery capabilities in all major markets and continues to invest in technology, such as proprietary tools and external tools, but also in RPA usage to optimise efficiency across CWM. In addition, Hays is investing in its SOW capabilities along the entire maturity curve. In addition, the company has multi-layered experience in direct hire management and technology solutions to effectively manage talent pools for clients. Reference clients praised the service-oriented and continuous improvement approach and highlighted market insights as a key strength.

In the area of Statement of Work (SOW), Hays was rated as a "Major Contender". 

The added value delivered, the innovations and the investments in the area of SOW are rated particularly positively at Hays. In terms of the scope of services offered and the portfolio mix, Hays is on a good path, but can expand this further.

In the area of vendor management systems, Hays was ranked as a "Major Contender" with its VMS solution 3 Story Software (3SS).

Together with 22 leading VMS vendors, Hays was compared in terms of breadth and depth of product functionality, innovation and strategic vision in an increasingly competitive landscape for VMS technology providers. Everest Group highlighted Hays' ability to serve buyers of all types, its continued investment in improving the user experience, and its development of functionality to support our clients' diversity, equity and inclusion (DE&I) goals.